Privacy Policy

Last updated 18 October 2026

This policy covers what I Hate My CV, run by the operator of I Hate My CV, collects, why, and who else handles it. A CV is personal, so we collect only what the service needs and never sell it.

What we collect

• Account: your name and email address from Google sign-in.
• Your content: the CVs you upload (the files, their text, fonts and page images), My Info, the CVs you make, job descriptions you paste, and your chat messages.
• Usage: how many uploads, tailored CVs, chat messages and imports you use each day and month, so plan limits work. To stop abuse, the daily counts are also kept per IP address.
• Subscription: your plan, its status and renewal date, and Lemon Squeezy’s ids for your subscription. We never see or store your card details.

How we use it

Only to run the service: to show and edit your CVs, tailor them, enforce plan limits, take payments, and answer you when you contact us. We do not use your content for advertising. We do not sell or rent it.

Who else processes it

• Google Firebase (Google LLC): sign-in, the database and file storage.
• Render (Render Services, Inc.): hosts the app.
• Anthropic (Claude): reads your uploads and does the tailoring and chat. It receives your CV content, My Info and job descriptions. Under its commercial terms, Anthropic does not train its models on this data.
• OpenAI: reads the text of CVs you import into My Info. Our OpenAI account shares data with OpenAI, so OpenAI may use the text of those imports to improve its models. Nothing else you do goes to OpenAI.
• Lemon Squeezy (Lemon Squeezy, LLC, a Stripe company): our Merchant of Record. Processes payments, taxes and receipts under its own privacy policy.

These providers may process data outside your country, including in the United States and Singapore. They are bound by their own security and data protection terms.

Cookies

One cookie keeps you signed in. There are no advertising or tracking cookies and no analytics. Lemon Squeezy’s checkout sets its own cookies.

How long we keep it

Your content stays until you delete it or ask us to delete your account. Deleting a CV removes it right away. Usage counts are kept for the current period. Payment records are kept by Lemon Squeezy for as long as tax law requires.

Your rights

You can see and change your information in the app at any time. To get a copy of your data, have it deleted, or ask about it, contact the contact address on your receipt. We will answer within 30 days. Depending on where you live, you may also have the right to complain to a data protection authority.

Security

Data travels over HTTPS and is stored with Google Cloud, separately for each account. No system is perfectly secure. If a breach affects you, we will tell you.

Children

The service is not for anyone under 16.

Changes

If this policy changes in a way that matters, we will tell you in the app or by email first.